Frequently Asked Questions

All apartments are fully painted and inspected by our professional maintenance team and a deep clean is provided per our best-in-class cleaning and sanitation standards.

Yes, we have a professional maintenance team on site from 8 am-4:30 pm, Monday-Friday, and a technician on call 24/7 for emergencies.

You can submit a maintenance request directly with our 24/7 Resident Services team or online via our Resident Portal or the RXO Home App.

Our team addresses all requests within 24-48 hours. Emergencies are handled immediately.

We are happy to address when you are not home as long as we have your permission to enter.

During normal business hours, please contact our Resident Services team. After hours, please call our office and choose the emergency maintenance option.

Yes, reasonable modifications to the apartment are permitted as long as they can be repaired at the time of move-out.

For a full list of our community amenities, visit: https://florhampark.aveliving.com/amenities

Our resort pool is available for swimming Memorial Day through Labor Day from 6 am-10 pm.

Yes, we offer garage parking for an additional fee for residents.

Each apartment includes a refrigerator, microwave, dishwasher, and a washer/dryer. 

Apartments come standard with stackable washers and dryers.

Yes, we allow up to two pets (cats or dogs) in each apartment.

There is a one-time fee of $500 per pet, and a monthly fee of $50 per pet.

We do not have breed or weight restrictions.

Yes

Yes, we offer fully furnished apartments.

Kindly contact our team to reach a Leasing Specialist.

Yes, please inquire about leases that are less than 12 months.

Yes, please inquire about our fully furnished and serviced apartments for stays of 30 days and longer.

Packages will be signed for by our Resident Services Team who will contact you to confirm delivery.

Our fitness center is open 24/7.

Our 24/7, multizone fitness center has a variety of exercise equipment to meet your health and wellness needs. Equipment includes cardio, strength training, free weights and kettlebells, and yoga mats.

Quiet hours are 10 pm-6 am. All amenity spaces are complimentary for residents.

Tours are complimentary; all you need is photo ID.

Walk ins are welcome, but we prefer appointments so we can personalize your tour experience.

Our professional team is on site and available 7 days a week.

You can submit an application online at www.florhampark.aveliving.com or fill out an application in person. 

Most applications are approved or denied within 24 hours.

We do not require a security deposit on approved credit. We charge a one-time, non- refundable move-in fee that is paid once your application has been processed and approved.

Our team is here to help you find your dream apartment and guide you through the process.

You can pay via check in person with Resident Services or online via our Resident Portal with ACH or credit card. All checks payable to KCI Florham Park Owner LLC

We have an online Resident Portal.

Utilities are billed separately and credit card fees are assessed dependent upon the card type you use. Parking, pet rent, technology fee, and storage fees are charged monthly, if applicable.

Yes, we require all residents carry a minimum of $100,000 in personal liability coverage. While personal renters insurance is not required, it is highly recommended.

Utilities are billed separately and sub-metered to your usage.

Utilities are billed separately.

DirecTV

Yes, please inquire for the current offering. All referrals must be registered before first contact.

We allow two guests per resident. Guests must be accompanied by a resident while using any amenities.

No, we do not offer price reductions on longer leases.

There will be a new security deposit fee.

No, we do not allow subleasing.

Lease breakages are outlined in your signed lease agreement, please contact the team to discuss your options.

Yes, Train: Covent Station (1 Mile away) Madison Station (1.3 miles away)

Summit Medical Group, MD Anderson Cancer Center, The Archer Hotel, and Archer’s Kitchen + Bar.

We have a dog park right on site located in the back of the building.

The Mall At Short Hills

Sunday Motor Co. – 1 mile away

90 Park Ave, Florham Park, NJ 07932 directly across from Fairleigh Dickinson University

Park Ave and Vanderbilt Blvd